Privacy policy
Effective date: June 20, 2026
Introduction Vineyard Biomagnetics (“we”, “us”, “our”) is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy explains what personal information we collect, how we use and disclose that information, your rights and choices, and how we protect it. By accessing or using our website or services, you consent to the practices described in this policy.
Scope This Privacy Policy applies to personal information collected through our website, email communications, phone communications, in-person interactions, and other services we provide. It does not apply to information collected offline by third parties or to websites that may be linked from our site but are not operated by Vineyard Biomagnetics.
Information We Collect We collect the following categories of information when necessary to provide services, respond to inquiries, manage bookings, process payments, and operate and improve our website and business:
Contact information: name, email address, postal address, phone number.
Identifiers: account username, password, IP address, device identifiers.
Professional and health-related information: appointment notes, health history, symptoms, medications, treatment preferences, and other information you provide in order to receive biomagnetism services. This may include sensitive health information that you voluntarily provide.
Payment and billing information: payment card information, billing address, transaction details. We may use third-party payment processors who collect and store payment data; we do not retain full payment card numbers on our systems.
Communications: records of communications with us (e.g., emails, chat transcripts, voicemail) and any feedback or survey responses.
Usage and analytics: browsing activity on our website, pages visited, time spent, referring/exit pages, clickstream data, and aggregated usage statistics collected via cookies and similar technologies.
Marketing preferences: preferences you set for communications and marketing materials.
4. How We Collect Information We collect information when you:
Create an account, book an appointment, or register for services.
Fill out contact, intake, or consent forms online, by email, or on paper.
Communicate with us by phone, email, text, or other channels.
Complete surveys or provide feedback.
Use our website, including through cookies, web beacons, and similar technologies.
Make payments or request invoices.
5. Use of Information We use personal information for the following purposes:
To provide, manage, and deliver services, including scheduling, treatment, follow-up, and billing.
To communicate with you about appointments, treatment, and other administrative matters.
To process payments and prevent fraud.
To respond to inquiries, requests, and legal matters.
To maintain and improve our website, services, and client experience.
To send marketing and promotional communications where you have consented or where permitted by law. You may opt out of marketing communications at any time.
To comply with legal, regulatory, and professional obligations.
6. Legal Bases for Processing (where applicable) For visitors in jurisdictions that require a legal basis for data processing (including the European Economic Area), we rely on:
Consent: where you have given clear consent for us to process your personal data for a specific purpose (e.g., marketing communications).
Contract: where processing is necessary to perform a contract with you (e.g., to provide services you requested).
Legitimate interests: where we have a legitimate interest in processing your data (e.g., to maintain and improve our website and services), provided those interests are not overridden by your privacy rights.
Legal obligation: where processing is necessary to comply with a legal or regulatory obligation.
7. Sharing and Disclosure of Information We may share personal information in the following circumstances:
Service providers: with third-party vendors and service providers who perform services on our behalf (e.g., payment processors, scheduling platforms, email service providers, IT and hosting providers, accounting services). These parties are contractually required to protect your information and only process it for the purposes we specify.
Healthcare professionals: with other healthcare providers or professionals when necessary for continuity of care and only with your consent or as permitted by law.
Legal and safety reasons: when required by law, legal process, court order, or government regulation; to respond to claims, enforce our policies, or protect the rights, property, or safety of Vineyard Biomagnetics, our clients, or others.
Business transfers: in connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, personal information may be transferred as part of the transaction. We will require the transferee to honor the terms of this Privacy Policy.
Aggregated or de-identified information: we may share aggregated, de-identified, or otherwise anonymized data that does not identify any individual or disclose personal information
No email or mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.